SHIPPING & RETURNS

SHIPPING POLICY

Free Shipping Policy

Orders over $99 qualify for Free Shipping in the United States only. International Orders are not eligible.

 

Green Shipping
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.

RETURN & EXCHANGE POLICY

Satisfaction Guarantee

It is our mission to ensure that your shopping experience is simple and enjoyable.
 

30-Day Return Policy

If you are not completely satisfied with an item, you may return it within 30 days from date received. Please note: item(s) must be new, unused, in original condition and box, including all parts, accessories, and packaging.

You should email us at info@equineorganix.com to notify us of a return. Include a copy of the original invoice with your return. Please tell us why you are returning our product, so that we can continue to improve our service.

Return shipping costs are non-refundable, unless the item is being returned as a result of our error (damaged, defective, wrong item sent, etc.) We do not accept COD. Save your shipping receipt and tracking number for proof of return delivery. We are not responsible for return packages that are lost or damaged by the return shipping company.